FAQs

Frequently asked questions

Direct answers to 13 questions our clients ask: what GEO is, whether we guarantee ChatGPT visibility, when results show, who owns the website and whether there is a yearly contract. If your question is not here, message us on WhatsApp.

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FAQs

What is GEO, or visibility in AI answers?

GEO stands for Generative Engine Optimization: improving content so that ChatGPT, Gemini, Perplexity and Google’s AI Overviews quote it when they answer a question. The name comes from a study published at KDD 2024, which found that specific edits to a text raise its visibility in answers by up to 40%1.

Does GEO replace normal SEO?

No. Google says there are “no additional requirements” to appear in its AI features, and that SEO best practices still apply2. So we start with the basics: a fast site, clear pages and a complete Google profile. Then we add the research rules and measure your visibility in each assistant.

Can you guarantee ChatGPT will recommend me?

No, and nobody can honestly promise that, because answers change from one run to the next and from one assistant to another. What we guarantee is the work: rules proven in research, and a monthly report showing how often you are named, who is named instead and why.

How do you measure my visibility in AI answers?

We agree 20 questions your customers ask and put them to ChatGPT, Gemini, Perplexity and Claude, each at least three times, because the answer changes between runs. Then we calculate your mention rate with a margin of error, your position among competitors and the sites the answers cite.

When will I see results?

Google Business Profile improvements usually show within weeks. Rankings in search results usually take three to six months. Visibility in AI answers moves with every update to the assistants, so we measure it every month and send you the numbers.

Do I need a new website?

Not always. We first run your current site through 70 checks: if it can be improved we improve it, and if it is slow or empty we build a new one. Every plan includes a five-page website or improvements to your current one.

Do you work with businesses outside Jordan?

Yes. We work with businesses in Palestine, the Gulf and beyond, in Arabic and English. Gulf and international prices are in US dollars and start at $699 a month.

Who owns the website and the domain?

You do. The domain is registered in your name from day one, and a website built in a plan becomes yours after six paid months, or for 99 JOD at any time.

Is there a yearly contract?

No. The plan is monthly and you can stop with one month’s notice. The first three months are 20% off.

Do you need my passwords?

No. You add us as a Manager on your Google Business Profile and as a user in Search Console and Google Analytics, and you can remove us at any time. We never ask for passwords in messages.

Do you write reviews or buy links?

No. It breaks Google’s guidelines and can get your profile suspended3. We send your review link to real customers only, with no rewards and no filtering of who gets asked.

What does the WhatsApp AI agent do?

It answers common questions from your approved website content, in Arabic and English, at any hour. It collects booking requests with the name and number, and hands the chat to a person when the customer asks or when it does not know the answer.

Does the agent give medical advice or keep sensitive data?

No. A clinic’s agent never goes beyond the text the doctor approves, collects only what a booking needs and tells the customer so, in line with Jordan’s Personal Data Protection Law No. 24 of 2023.

Sources

  1. Aggarwal et al., GEO: Generative Engine Optimization (KDD 2024), 2024. arxiv.org
  2. Google Search Central, AI features and your website, updated December 2025. developers.google.com
  3. Google Business Profile Help, Guidelines for representing your business on Google, 2026. support.google.com

Start with a free audit of your site

Send us your website and within two working days you get a one-page report: 70 checks, your GEO-16 score and the five fixes that matter most.

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