AI agent
An AI agent that answers your customers on WhatsApp
The AI agent answers your customers’ questions on WhatsApp and your website, in Arabic and English, day and night. It collects booking requests with the name and number and hands the chat to your staff when needed. It costs 150 JOD setup then 120 JOD a month, or comes in the Complete plan at 500 JOD with no setup fee.
What does the agent do?
- Answers common questions: prices, opening hours, location, services and how to prepare for a visit.
- Collects booking requests: name, number, service and preferred time, then sends them to you.
- Understands colloquial Arabic, standard Arabic and English.
- Hands the chat to a person when the customer asks, or when it does not know the answer.
- Works on your WhatsApp Business number and on your website.
Hi, how much is a physiotherapy session? Are you open on Saturday?
Welcome. A session is 25 JOD and lasts 45 minutes. On Saturday we see patients from 9 am to 3 pm. Would you like to book?
Yes, Saturday morning if possible
What does the agent not do?
It never invents information or promises prices or results that are not in the approved content. A clinic’s agent never gives medical advice beyond the text the doctor approves. It collects only what a booking needs and tells the customer so, in line with Jordan’s Personal Data Protection Law No. 24 of 2023. We follow the WhatsApp Business Messaging Policy, so we never message people who have not agreed to receive messages1.
How do you build the agent?
- We collect common questions and answers from your website, your Google profile and past chats.
- You approve the final text.
- We test the agent on 50 real questions before launch.
- We launch it on WhatsApp and your website.
- Every month we review the chats, add ten new answers and send you the list of leads.
The agent works best when your website is clear, so it usually comes with a fast website and a complete Google profile.
FAQs
What does the WhatsApp AI agent do?
It answers common questions from your approved website content, in Arabic and English, at any hour. It collects booking requests with the name and number, and hands the chat to a person when the customer asks or when it does not know the answer.
Does the agent give medical advice or keep sensitive data?
No. A clinic’s agent never goes beyond the text the doctor approves, collects only what a booking needs and tells the customer so, in line with Jordan’s Personal Data Protection Law No. 24 of 2023.
Sources
- WhatsApp, WhatsApp Business Messaging Policy, 2026. business.whatsapp.com